All Projects

GDSK Website Revamp

Grapiku played a key role in conceptualizing, redefining, and reinforcing GDSK’s brand values as Indonesia’s largest food and facility service provider through its website.

Client

PT Gobel Dharma Sarana Karya

Service

Website Revamp

Industry

About the Client

PT Gobel Dharma Sarana Karya

PT Gobel Dharma Sarana Karya, or GDSK, is a professional services company that provides food, retail, facility, and hospitality services. Founded in 1977, GDSK is part of the Gobel Group.

Starting out by providing nutritious meals for factory workers, GDSK has expanded to offer Town Catering, Remote Catering, Event Catering, Food Retail, and Facility Services to meet a variety of needs across Indonesia.

Website Revamp

Objective

Strengthening GDSK’s Awareness and Credibility in the B2B Market

When selecting a food and facility services provider, companies consider more than just the types of services offered. They also evaluate the provider’s experience, operational capacity, quality standards, track record, and commitment to sustainability.

GDSK needs a corporate website capable of conveying all these values professionally. The website must showcase its service capabilities while demonstrating that GDSK possesses the experience, resources, and standards required to be a long-term partner.

Primary Objective

To build a digital company profile that strengthens GDSK’s positioning as a trusted food and facility services partner for the B2B market.

Challenges

GDSK’s scale requires more than just a list of menus and services

GDSK has extensive experience, a broad range of services, and a variety of achievements relevant to prospective clients. The challenge is to weave all of this information into a narrative that is easy to understand and helps companies assess GDSK’s capabilities.


GDSK’s Positioning Is Not Yet Fully Defined

Communicating and positioning GDSK which was previously a catering company as a multi-service hospitality provider encompassing food, retail, and facilities.

Evidence of Credibility Is Not Yet Optimal

The company profile on the previous website did not optimally showcase awards, certifications, news, and milestones.

Service Portfolio Not Yet Displayed

Experience in handling B2B catering, facility maintenance, and events ranging from the National Jamboree to the Asian Games was not displayed on the previous website.

No Recruitment Portal

Prospective applicants cannot find and submit applications through the website. The application intake process was previously done manually and could not be scaled.

Solution

Multi-service hospitality company profile website

Grapiku developed gdsk.co.id as a digital company profile to strengthen GDSK’s positioning in the B2B market. The website’s structure and design were crafted to reflect GDSK’s evolution from a catering company to a provider of food, retail, hospitality, and facility services.

Proses

The process in this project

Positioning & Goal Alignment
Website & Technical Audit
Competitor & Content Gap Analysis
Sitemap & User Flow
UX Wireframe
UI Design & Visual Direction
Development
Content Implementation
QA, UAT, and Deployment
Positioning & Goal Alignment
Website & Technical Audit
Competitor & Content Gap Analysis
Sitemap & User Flow
UX Wireframe
UI Design & Visual Direction
Development
Content Implementation
QA, UAT, and Deployment
Positioning & Goal Alignment
Minggu 1

Aligning business goals, the latest GDSK positioning, target users, and recruitment portal requirements. The results will serve as a reference for communication, UX, and KPI revamp.

Brief DocumentProject Goals
Website & Technical Audit
Minggu 2

The audit of the old website covers page structure, content quality, user journey, functionality, performance, accessibility, security, SEO, and various technical errors.

Website Audit ReportContent InventoryTechnical & SEO Audit
Competitor & Content Gap Analysis
Minggu 2

Research local and global competitors to compare positioning, information structure, and features. The analysis continues with mapping out the content that needs to be created and updated.

Competitor Analysis ReportContent Gap Mapping
Sitemap & User Flow
Minggu 3

Designing the information architecture based on the corporate (B2B) user journey. Focus on restructuring services and creating a comprehensive company profile.

SitemapUserflow DiagramFeature BacklogRedirect Mapping
UX Wireframe
Minggu 3

Organize the content into a wireframe. Focus on navigation, the information hierarchy of the services page, and the recruitment flow from job listings to form submission.

Wireframe DesignInteractive Flow
UI Design & Visual Direction
Minggu 4

Development of a visual system that aligns with GDSK’s identity and reinforces the company’s image as a multi-service hospitality compan

UI KitVisual AssetsPrototype
Development
Minggu 4

The development of a dynamic website includes design implementation, content synchronization, a location map feature, HRIS integration, and performance and security optimization.

Website Staging ModeCustom FunctionsSystem Integration
Content Implementation
Minggu 4

Restructuring and implementation of content based on the new architecture, including services, milestones, and awards. This phase runs parallel to development.

Structured Website ContentRelated Content ConfigurationContent Migration
QA, UAT, and Deployment
Minggu 7

Functionality, content, form, performance, accessibility, security, and SEO testing were conducted in collaboration with the GDSK team. The website was then launched at gdsk.co.id, along with documentation and training on its management.

QA & UAT ReportServer ReadyWebsite Live ProductionDocumentationMaintenance Handover

Execution

Multi-service hospitality website

Multiservice Positioning

The GDSK website is designed with a visual system that is consistent with the company’s brand identity. The design for each business line represents food service, food retail, hospitality, and facility services under a single, professional brand that is focused on service quality.

  • Brand-Consistent Color Palette

    The website’s color palette is designed to align with the logo and the brand’s overall identity.

  • Reinforcing Values Through Photos

    The use of photos and images that reflect the warmth and hospitality of our service.

  • Structured UX

    Easy navigation makes it simple for visitors to find important information.

Services and portfolio tailored to client needs

Town Catering, Remote Catering, Event Catering, Food Retail, and Facility Services are presented on separate pages. Each page details the scope of services, the sectors served, and GDSK’s experience in addressing relevant needs.

The client list, categorized by sector, is clearly organized to help users see the diverse range of GDSK’s client base.

Visualization of GDSK’s Operational Scale

GDSK showcases its operational scale and service coverage to reinforce its brand value as a trusted, nationwide food and facility services company.

  • Service Coverage Map

    This interactive map shows the distribution of GDSK’s service areas in Indonesia and highlights its capacity to meet B2B needs in various locations.

  • Company Performance Statistics

    Data on the number of meals served, employees, and clients is used to demonstrate GDSK’s operational capacity and the level of trust placed in the company.

More Structured Evidence of Credibility

Company information is organized so that prospective clients can assess GDSK’s track record, standards, and experience. This credibility is reinforced by the following four key pieces of evidence.

  • Company Milestones

    Highlighting GDSK’s journey from a catering company to a provider of food and facility services since 1977.

  • Showcasing Awards

    Showcasing various awards from partners, official events, and the government to highlight outstanding performance.

  • Credibility Through Certifications

    Showcasing various certifications to build trust and establish an excellent reputation among business partners.

  • List of Prominent Clients

    The client list is categorized by industry sector to underscore GDSK’s position as a trusted B2B and B2G partner.

Sustainability as Part of Brand Value

The website features a dedicated section explaining GDSK’s approach to environmental, social, and governance (ESG) issues, sustainable supply chains, and QHSE.

This commitment is reinforced through the sustainability programs already in place, allowing prospective clients to see how these initiatives align with the way GDSK manages its services and supply chain.

Integrated Career Portal

The career page not only lists job openings but also highlights GDSK’s corporate values, employee experiences, work environment, and benefits.

Prospective applicants can select a position, specify their experience category, and submit their resume directly through the website. Open applications can also be submitted even when no suitable positions are currently available, allowing GDSK to continuously build its candidate database.

Measurable Results

Increasing leads through a healthier, more targeted website

5
Structured Business Lines

Town catering, remote catering, event catering, food retail, and facility services are all featured on a single website.

60
+
Client Portfolio

Our experience serving companies, government agencies, and various national events demonstrates our credibility in the B2B and B2G sectors.

700
+
Applications Submitted via the Website

Recorded in specific internal HR tools based on data from the website submission form.

Team and Technology

Behind This Project

Team Composition

Web DeveloperContent Writer

Technology Used

Apache

Your project could be the next story

Contact Us