Privacy Policy

As a provider of digital services, including branding, design, web development, and digital marketing, Grapiku greatly values your privacy. This policy is not limited to our clients or partners; it applies to all visitors to websites owned by Grapiku.

Please read this Privacy Policy carefully so that you fully understand how we collect, use, safeguard, or otherwise manage ‘Personally Identifiable Information’ on our websites.

Information We Collect

Log Data

When you visit our websites, our servers may automatically record log data provided by your browser or web-browsing application. Information such as your device's IP address, your browser type and version, the pages you visit, the time and date of your visit, the amount of time spent on each page of our websites, and other details is collected and processed into information that we may use for our partnership programs and to improve the quality of our services.

Device Data

We also collect data about the device you use to access our websites. This data may include the device type, operating system, unique device identifiers, device settings, and geolocation data. As with log data, we collect device data for analysis and process it into information that we may use for our partnership programs and to improve the quality of our services.

Personal Information

We may ask for personal information in order to use our services. This personal information includes:

• Name
• Email
• Phone Number
• Home Address
• Office Address
• Additional Information

In addition to this general personal information, we may also ask for specific personal information for the use of particular services, such as website creation that involves the registration of Indonesian domain names. This personal information includes

Use of Information

We will use the information we obtain from you, namely when you contact us, make a purchase, sign up for a newsletter, respond to a survey or marketing communication, visit the pages of our websites, or use other features of our websites, for the following purposes:

• To create, operate, develop, maintain, and improve our services. Our services may evolve to include new service innovations based on the information we obtain from you.
• To make improvements to our websites so that we can provide better service.
• To administer a contest, promotion, survey, or other site features.
• To send emails or make calls periodically, whether about product information, product promotions, or information you may need as part of the service we provide.
• For internal record-keeping and administrative purposes.

About Cookies

Cookies are small files that a website or service provider sends to your computer through the browser you use (with your permission, of course), which enable the website or service provider to recognize, capture, and remember information. For example, we use cookies to help us remember which pages you have visited.

In general, we use cookies to:

• Get to know you better through preferences based on your activity on the internet, which helps us provide information, marketing content, and products that match your preferences.
• Analyze traffic data and interactions on our websites so that we can provide a better browsing experience on your next visit.
• Understand and store your preferences for a more personalized service experience and for displaying advertising content that is more relevant to you.
• Identify who has ‘unlocked’ content from the content we have designated.

You can turn off cookies if you wish, but doing so may result in a less tailored experience, and some of the features of our websites may not work as intended.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your ‘Personally Identifiable Information’ to third parties without prior notice. This does not include our business partners who help with our day-to-day business operations and marketing; in every data-sharing agreement of this kind, we always require the signing of a non-disclosure agreement (NDA).

To help us deliver our services, we provide personal information to trusted affiliates or business partners to process it on our behalf, in accordance with our instructions and this Privacy Policy, and subject to appropriate confidentiality and other security measures.

For example, we provide you with an Indonesian domain name managed by PANDI (the Indonesian Internet Domain Name Registry), register hosting with our hosting partners, and set up Google Ads and Facebook Ads accounts, all of which require us to provide your data to them, as well as other services that require your data with your consent.

We may also disclose data to the authorities in order to comply with the law when formally requested to do so by Indonesian law enforcement.

In addition, ‘non-personally identifiable visitor information’ may be provided to other trusted parties for marketing, advertising, and other purposes.

Changes to This Policy

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent. We will post any changes to the Privacy Policy on this page, and we will provide a more prominent notice if the changes are significant (including, among others, chat messages, contacts, or email notifications about privacy policy changes for certain partnership services).