Website Maintenance That Keeps Performance Reliable

Grapiku helps companies keep their website performing well through monitoring, routine updates, security protection, managed backups, and ongoing technical support.

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Orvena product page built by Grapiku

210+ companies growing with Grapiku

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A well-managed website reduces business risk

A slow website frustrates visitors and weakens your company's professional image. Maintenance keeps your website fast, responsive, and ready to use at any time.

Keeping the website consistently fast, delivering a browsing experience that is always smooth, and supporting direct booking without friction.

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Websites are often used to present your company to prospective clients, partners, and guests. Technical issues or outdated information can undermine your professional image at every opportunity.

Keeping the Putra Sari Logam CSR program website stable as a company presentation medium and a channel for guest feedback.

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Many organizations lack dedicated resources to manage their website day to day. Maintenance keeps the website well cared for without burdening your internal team.

Supporting website operations through maintenance so the organization can focus on its athlete development work without handling the website's technical side.

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A website that is part of your marketing or business processes needs consistent availability. Maintenance minimizes potential disruptions so business activity keeps running smoothly.

Keeping the website reliable as an inquiry channel and landing page so marketing activity runs without interruption from technical issues.

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Keeping Your Website Reliable at Every Stage of Operations

A website in constant use needs more than routine updates. Through our Preventive, Corrective, Reactive, and Predictive framework, we keep your website secure, stable, and ready to support your business every day.

Preventive

Prevention through regular upkeep to keep the website secure, compatible, and running optimally so potential problems are minimized from the start.

System Update

System Update

Updating the CMS, plugins, themes, and dependencies to stay compatible with the latest technology while gaining security improvements.

Backup Management

Backup Management

Regular backups with managed backup retention so your data is ready to restore when needed.

Security Monitoring

Security Monitoring

Routine security monitoring to detect suspicious activity and potential system vulnerabilities.

Performance Check

Performance Check

Regular performance reviews to keep load speed and user experience consistent.

Corrective

When a bug or change causes the website to stop working as it should, we fix it so operations return to normal.

Bug Fixing

Bug Fixing

Fixing application errors, broken features, and other technical issues.

Layout Correction

Layout Correction

Fixing website layouts that shift because of system, browser, or new device updates.

Compatibility Fix

Compatibility Fix

Adjusting the website so it keeps working well after CMS, plugin, or server updates.

Minor Content Update

Minor Content Update

Helping with updates to information, images, banners, and other light content needed in day-to-day operations.

Reactive

When the website suffers a disruption that affects operations, we help with identification, remediation, and recovery so it is back in use as quickly as possible.

Incident Response

Incident Response

Initial response to websites facing operational disruptions or critical errors.

Website Recovery

Website Recovery

Restoring the website from backup after data loss or system damage.

Malware Handling

Malware Handling

Identifying and cleaning up websites affected by malware or malicious activity.

Emergency Support

Emergency Support

Technical support during incidents that need immediate attention, within the service scope.

Predictive

Maintenance doesn't stop at keeping the website running. We also provide insights and recommendations so your website is ready to support your company's future growth.

Technical Assessment

Technical Assessment

Periodic evaluation of the website's technical condition along with improvement recommendations.

Growth Recommendation

Growth Recommendation

Identifying opportunities for new features, integrations, and user experience improvements.

Infrastructure Planning

Infrastructure Planning

Recommendations for upgrading server infrastructure and website architecture as traffic and business needs grow.

Technology Roadmap

Technology Roadmap

Long-term development direction so the website stays relevant to technological change and company goals.

Not sure what level of maintenance you need?
Talk through your website's condition with our team to find the maintenance approach that best fits your business needs

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7
+

Years of Experience

100
+

Websites Launched

210
+

Clients Across Sectors

Ready for a Reliable Website?

Here are the collaboration steps to keep your company website secure, stable, and well maintained for your operational needs.

1

Tell Us About Your Website

Discuss your website's condition, the issues you're facing, and your maintenance needs with our team.

2

Get an Initial Evaluation

We review the website's technical condition and identify maintenance needs, potential risks, and handling priorities.

3

Review the Proposal & SLA

Receive a proposal covering the service scope, maintenance schedule, SLA, and a transparent investment.

4

Start Website Maintenance

Once the service is agreed, our team onboards and begins regular monitoring and maintenance of your website.

Discuss Your Website Maintenance Needs, No Commitment.

One session to understand your website's condition and determine the right maintenance approach.

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The service covers routine upkeep, monitoring, backups, system updates, security scans, bug and error fixes, incident handling, and technical recommendations based on your needs and the agreed scope.

Yes. Websites built by others can be taken on after an initial evaluation to understand the technical condition, the technology used, and potential risks before maintenance begins.

Maintenance is performed regularly based on your needs and the website's complexity, on daily, weekly, and monthly schedules. These can include routine monitoring, backups, system updates, security checks, and periodic technical reviews.

Yes. Bug and error handling is included according to the agreed scope and SLA. Incidents such as website downtime, security attacks, or restore and recovery needs are handled through our Reactive framework.

Yes. Backups, security updates, security scans, and website health monitoring can be part of the service to help keep your website secure and running.

We can help with identification, remediation, restore, and recovery depending on the incident. Emergency security response is tailored to the level of damage and the agreed service scope.

Maintenance focuses on keeping the website running and well cared for. New feature development or significant capability changes can be handled through our Website Revamp or Website Development services.

Performance upkeep and checks are included within a certain scope. If your website needs deeper performance optimization, such as improving Core Web Vitals or optimizing the architecture, this can be handled through our Website Optimization service.

Maintenance covers the technical upkeep that supports website health, but not ongoing SEO management. For keyword strategy, content optimization, ranking improvement, and monthly SEO management, our Website SEO Management service is available.

Yes. The format and frequency of reporting depend on the plan you choose. Reports can cover maintenance activity, website condition, incidents handled, and follow-up recommendations.

The minimum commitment is a 1-year contract. Details on the period, scope of work, maintenance schedule, and SLA are outlined in the proposal.

Our team handles the issue according to the incident response process and the SLA in your service agreement. Priority depends on how much the disruption affects website operations.
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