Privacy Policy
As a digital service provider, including branding, design, web development and digital marketing, Grapiku highly values your privacy. This policy is not limited to our clients or partners, but for all visitors to Grapiku’s websites.
Please read our Privacy Policy rules carefully so that you can fully understand how we collect, use, maintain or in other words manage ‘Personally Identifiable Information’ on our website.
Information we collect
Log Data
When you visit our website, our servers may automatically store log data provided by your internet browser/surfing application. Information such as the IP address of your device, the type and version of your browser, the pages you visit, the time and date of your visit, how much time you spent accessing each page of our website, and other details are collected for us to manage into information that we can use for partnership programs and service quality improvement.
Device Data
We also collect data about the device you use when accessing our website. This data may include device type, operating system, device unique identifier, device settings, and geo-location data. Similar to log data, we collect device data for analysis and manage it into information that we can use for partnership programs and service quality improvement.
Personal Information
We may ask for personal information for the use of our services. Such personal information includes:
- Name
- Phone number
- Home address
- Work address
- Payment Information
In addition to this general personal information, we may also ask for specific personal information for the use of special services, such as website creation when registering Indonesian domains. This personal information includes.
Use of Information
We will use the information we get from you, when you contact us, make a purchase, sign up for a newsletter, respond to a survey or a marketing communication, visit pages of our website or use other features of our website, for the following:
- Creating, running, developing, maintaining and improving our services. Our services may evolve by having new service innovations based on the information we manage to get from you.
- To make improvements to our website so that we can provide better services.
- To manage a contest, promotion, survey or other interesting features.
- To send emails or make phone calls on a regular basis, either about product information, product promotions or information that you may need as a form of service from us.
- For internal record keeping and administrative purposes.
About Cookies
Cookies are small files that a website or service provider sends to your computer through your browser (when you allow it of course) which allow the website or service provider to recognize, capture and remember information. For example, we use cookies to help us remember what pages you have visited.
Broadly speaking, we use cookies to:
- Get to know who you are through preferences based on your activities on the internet, which helps us to provide information, marketing content, and products that match your preferences.
- Analyze our website traffic and interaction data so that we can provide a better website experience on your next visit.
- Understand and store your preferences for a more personalized service experience, and the presentation of advertising content that is more suitable for you.
- Marking who has ‘unlocked content’ from the content that we have determined.
You can disable cookies if you wish, but doing so may result in a less personalized experience, and some of the more interesting features of our website may not work as well as they should.
Third Party Disclosure
We do not trade, exchange or otherwise deal with your ‘Personally Identifiable Information’ without prior notice. This does not include our business partners who in their daily lives assist our business and marketing operations, where in every data exchange agreement of this kind we always require the signing of an NDA document.
In assisting in the performance of our services, we provide personal information to trusted affiliates or business partners to process it for us based on our instructions and in accordance with our Privacy Policy and other appropriate confidentiality and security measures.
For example, we provide you with an Indonesian domain lease managed by PANDI (Indonesian Domain Name Manager), register hosting with our hosting partners, register Google Ads, Facebook Ads which require us to provide your data to them. As well as other services that require your data with your consent.
We may also provide data to the authorities as part of our legal compliance if formally requested by Indonesian law enforcement.
And, ‘non-personally identifiable visitor information’ may be provided to other trusted parties for marketing, advertising and other purposes.
Policy Changes
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent. We will share any privacy policy changes on this page and we will provide more visible notices if the changes are significant (including, chat messages, contacts, email notifications about privacy policy changes for certain partnership services).
Last edited on April 24, 2020 by Grapiku Legal Team